What We Collect and Why We Collect It
We collect the information you give us when you open an account: your name, email address, date of birth and the e-wallet details you use to transact — whether that's DANA, OVO or GoPay. When you deposit or withdraw, our payment processing layer records the transaction
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reference, amount and wallet identifier so we can match funds to your account and resolve any disputes. We also collect device data — browser type, operating system and session timestamps — purely to keep your login secure and to detect unusual access patterns. We do not
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collect more than we need, and we do not retain payment credentials beyond the period required to verify a transaction. Usage data such as pages visited and session length helps us improve how the lobby and account pages work on mobile, where most of our traffic
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comes from. All data handling depends on applicable local law and is available only in eligible regions. If you have questions about a specific data point we hold, reach out through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.